"Warranty" list
Faults and unfinished work with a link to the contract or spec clause and evidence.
Site just launched
I'll find what can be fixed under warranty before it runs out
I go through the site as your customer and match every fault against the contract and spec. You get a list and a ready letter to the studio.
from €250 key pages and inquiries5 working days
First 20 minutes free — then the price in writing
I do it myself — Serghei Fortuna · only the client pays me
Checked against the contractsample layout
Site inquiries don't reach the emailWarrantySpec, cl. 3.4: inquiries go to the owner's email
Menu doesn't open on mobileWarrantyContract, cl. 8.1: bugs are fixed free for 3 months
Add online paymentExtra workNo payment in the spec — it's new work, the studio quotes it
Change the photo on the home pageYou, in the adminNo studio needed — I'll show where to change it
Sound familiar?
The site just launched and bugs are already popping up.
The studio replies: "That's extra work, it costs extra."
They say: "That's normal, there's no perfect website."
I don't remember how long the warranty is or what it covers.
What you'll have in hand
Letter to the studio
Polite and point by point. You can send it the same day.
"Really extra work" list
What truly wasn't in the contract — so you don't argue in vain.
Warranty period
Until what day you can ask for fixes and from what date it runs.
What I check
- Key pages, inquiries and calls — on mobile and desktop
- Do inquiries and emails arrive — to you and to the customer
- What the contract and spec promise — and what of it doesn't work
- What broke after launch
- Warranty in the contract: how long, from what date, what it covers
- What you can change yourself, without the studio
How it works
- 1Documents and siteYou send the contract, spec and site address. Tell me what's already broken.From you: Documents
- 2CheckingI go through the site as a customer and match each finding to the contract.From you: Nothing
- 3List and letterWithin 5 working days: the list, the letter and the warranty period.From you: Send the letter
Price
from €250 key pages and inquiries
Time: 5 working days. Price fixed in writing before I start.
50% before the start, 50% once we've gone through the result. Company invoice is fine. Come while there's warranty time left.
Warranty or extra work The contract and spec decide, not the studio's words. What's written there, the studio promised to do. What isn't — is new work, paid separately.
Check under warrantyIncluded
- Key pages, inquiry forms, mobile
- Every finding checked against the contract and spec
- "Warranty" list with evidence
- Ready letter to the studio
- List of what really is extra work
- Warranty period and the date it starts
- One re-check after fixes — within 30 days
Not included
- Fixes — the studio does them
- Claims and disputes if the studio refuses — that's for a lawyer
- Checking every page of the site — that's diagnostics
Questions about the warranty
When you don't need me
- The warranty is already over — then diagnostics or independence from your developer.
- The studio refuses to fix and you're preparing a claim — see a lawyer first.
- No site yet and you've been sent a contract — you need the contract review.
How do I tell warranty from extra work?
The contract and spec decide, not the studio's words. I match every finding to a clause and write what to refer to.
There's no warranty in the contract
I'll say what can be done: some obligations sit in the spec and emails. What of it is binding — check with a lawyer.
Will the studio fix it after your letter?
I don't promise that: it's the studio's call. I give them a clear list with contract references — fewer reasons to argue. If they refuse, you keep the list and evidence — for a lawyer or another team.
Won't it spoil things with the studio?
The letter is polite and point by point, no accusations. It's a normal client request during the warranty period.
How much warranty time is left?
I'll find the period in the contract and the date it starts from. If little is left — I'll start with what matters most.
Let's talk through your situation in 20 minutes
The first call is free. Tell me when the site launched — I'll say where to start.